This guide was developed by a partnership between the City of North Vancouver, the District of North Vancouver, and West Vancouver in 2024.

This 5-part guide will help you navigate the heat pump retrofit process, find the right system for your home, and access resources and rebates that can help. It will also map out key points in the process, providing information, links, and questions to ask at each step of the way.

The guide contains eight stages of the home retrofit journey, along with a chart that explains which section of this guide can help with each stage and what additional resources you can reach out to.